Returns & Exchanges

At Ideas by Gul Ahmed, we strive to ensure your complete satisfaction with every purchase through a flexible 30-day return and exchange policy for all unworn and unwashed items. We are committed to providing a seamless after-sales experience to maintain the trust you place in our heritage fashion brand.

1

Initiate Request

Contact our customer service team via email or our dedicated helpline within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.

2

Pack the Items

Securely pack the items in their original packaging, ensuring all tags, labels, and the original invoice are included to facilitate a quick verification process.

3

Ship to Warehouse

Send the package back to our central distribution center using a traceable courier service; please ensure the RMA number is clearly marked on the exterior.

4

Quality Inspection & Refund

Once our quality assurance team approves the returned goods, we will process your exchange or issue a refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing